Introduction

BrahmaBull collects and uses information needed to provide the member platform. The information involved depends on the features you use and the requests you submit.

Information Players Provide

Account information may include your name, username, email address, phone number, profile image, password credentials, and referral information. Passwords are handled through the application's authentication system and are not displayed to staff through ordinary account screens.

Payment, Deposit, and Cashout Information

When you submit a deposit, Brahma Balance deposit, game play request, or cashout request, the platform records information needed to review that request. This may include the selected game, amount, payment method, wallet or account identifier, request status, reference number, and related verification details.

Uploaded Images

Payment proof screenshots and cashout QR images that you choose to upload are stored so authorized staff can review and process the associated request. Avoid including unrelated personal information in an uploaded image.

Messages and Support

The platform records messages, conversation status, and related support activity when you use Player Support Chat or the footer contact form. These records help respond to requests and maintain conversation history.

How Information Is Used

• To create, authenticate, and maintain player accounts.
• To review deposits, play requests, and cashout requests.
• To provide game credentials, account notifications, rewards, and support.
• To protect account access, investigate errors, and maintain operational records.

Account and Transaction Security

BrahmaBull uses application access controls and role-based staff permissions around account and transaction workflows. No online system can guarantee absolute security, so players should protect their login details and promptly report suspected unauthorized access.

Cookies and Sessions

The application uses cookies and session data needed for sign-in, request protection, and maintaining your active session. Browser settings that block required cookies may prevent account features from working correctly.

Access and Sharing

Authorized Admins and Agents may access information needed to process requests and provide support. Information may also be disclosed when required to operate the service, protect users or the platform, or comply with a valid legal obligation. This policy does not claim a specific external processor or regulatory framework where one has not been established.

Your Responsibilities

Provide accurate request details, keep your account credentials private, and use only payment or wallet information you are authorized to use.

Privacy Requests and Contact

For a privacy question or request concerning your account, contact BrahmaBull through Player Support Chat when signed in or use the contact form in the footer.

Changes to This Policy

This policy may be updated as the platform and its practices change. The current version will remain available on this page.